Monte Cristo | Whale watching Group tour

Absolutely! The experience is family-friendly and welcomes children of all ages. Just keep in mind that all minors must be accompanied by a responsible adult.

While sightings are highly likely thanks to the rich marine life in the area, we cannot guarantee encounters—nature has its own schedule.

If weather conditions are unfavorable, we’ll offer to reschedule your tour. If that doesn’t work for you, you’ll receive a full refund—no hassle.

Yes, we’re happy to accommodate dietary preferences! Just let us know at the time of booking so we can make the necessary arrangements.

The catamaran isn’t wheelchair-accessible, but collapsible strollers and limited mobility guests may board with assistance.

We depart from Dock #6 (Pantalan 6) in Puerto Colón, Costa Adeje. Free pickup is available from select locations in South Tenerife—contact us in advance to confirm availability.

Yes, there’s a clean and convenient restroom available during the cruise.

It’s simple! Contact us via WhatsApp, email, or phone using the details in your confirmation. We’ll handle your request promptly, including any refunds if needed.

Not always. While many tours enjoy smooth sailing, sea conditions can get rough—especially in summer or windy weather. If you’re prone to seasickness, we recommend motion sickness medication before boarding. Please also note that we cannot cancel or refund during the tour due to ocean conditions.

We do stop for swimming and snorkeling when weather allows, but if the sea is too rough, it may be unsafe or uncomfortable. Visibility may also vary—there are no coral reefs, and marine life isn’t always visible near the surface.

Safety is our top priority. If the captain deems the sea too rough for a safe or enjoyable experience, the trip may be canceled even shortly before departure. While we understand this can be frustrating, we prefer to cancel rather than risk your comfort or safety. You will receive a full refund or be offered a rescheduled tour.

Hotel pickups are available in the south of Tenerife, but they require confirmation at least 24 hours in advance. Please be proactive—confirm via WhatsApp or email and ensure you’ve received a reply. Incomplete communication can lead to missed transfers.

Unfortunately, we can’t delay the tour for late arrivals as we have other passengers to consider. Please arrive early—at least 20 minutes before departure—to avoid disappointment. No-shows or late arrivals may result in losing your spot without a refund.

Tour duration may vary slightly depending on weather, sightings, or boarding delays. We aim to deliver the full experience, but some flexibility is needed in open-sea conditions.

Tapas and drinks are included, but please expect a light selection—this is not a full meal. If you have dietary preferences, let us know ahead of time so we can try to accommodate.

Our main language onboard is English. While we try to assist in other languages when possible, full guided explanations may not always be available in all requested languages unless confirmed in advance.